Our Frequently Asked Questions
General Hotel Information
Is the reception open 24 hours a day?
Yes, the reception is open 24 hours a day.
Are there any 24-hour services?
Yes, our Front Desk is available 24/7.
Are there lifts?
Yes, there is a lift.
Is there Air Conditioning?
Sadly we do not have Air Conditioning.
What is the smoking policy?
Smoking at Green Park Hotel Brugge is permitted outdoors only.
Check-in & Check-out
What is the check-in time?
Check-in is available from 16.00 pm.
Is it possible to check-in early?
Yes, we offer an early check-in with an extra supplement, and based on availability.
What is the check-out time?
Check-out is at 11.00am.
What should I do if my flight is delayed?
Don't worry, you can wait in our lobby, or have a drink in the meantime.
Rooms & Amenities
Is it possible to upgrade my room?
Yes, it is possible to upgrade your room, based on availability and for an extra supplement.
What type of room can I book?
There is the option to book a Deluxe Room, Deluxe Family Room, Standard Room or Accessible Room.
Do you have baby cots available?
Yes, we offer baby cots, based upon request and availability. These are available for EUR 10 per night.
Are pets permitted?
Pets are not allowed.
Service animals are allowed without any additional fee. However, the guest is liable for any damage made by the service animal.
Is Wi-Fi available?
Yes, Wi-Fi is available.
What kind of internet connection do you provide?
There is Wi-Fi provided.
Services & Facilities
Can I order a wake-up call?
Yes, we are happy to provide a wake-up call. Please inform the Front Desk if you would like a wake-up call.
Can amenities or gifts be placed in the room?
Yes, the team is happy to arrange something for you. Please inform our staff before your arrival at [email protected] for the options.
What times are the rooms serviced?
The rooms will be serviced between 9.00am and 17.00pm
Is there somewhere I can store my luggage?
Yes, there is an option to store your luggage.
Is there a laundry service?
Yes, we do provide a laundry service.
Do you provide international adaptors?
Yes, we provide international adapters.
Do you offer currency exchange?
Yes, it is possible to exchange your currency (with an extra supplement).
Can I buy gift vouchers?
Yes, you can buy gift vouchers, for more information please check with our Front Desk.
Food, drinks & Recreation
What food & drink options are available?
We offer pasta dishes, pizza, vegetarian and all kinds of alcoholic and non alcoholic drinks. Check our restaurant for more information.
Are there opportunities to exercise?
Even though there's no gym there are plenty of options to exercise, outdoor and indoor (especially for kids).
Parking & Transportation
Is there parking available?
Yes, there are parking spots. If you book directly on our own website, this is included in the price. If you booked through a third-party website, parking is €8,00 per night.
Can I rent a car at Green Park Hotel Brugge or Nearby?
It is not possible to rent a car at Green Park Hotel Brugge, however, there is an option to rent a car nearby, for more information please contact the Front Desk.
Where are the car parking spaces located?
The car parking spaces are located next to the hotel.
What is the best place to park when I want to visit Bruges?
If you want to visit the historic centre from Green Park Hotel Bruges, you have a number of parking options. The underground car park ‘t Zand is easily accessible and is right next to the centre. Free parking is available at Randparking Magdalenastraat, a 10-minute walk from the centre.
How do I get from Bruges train station to Green Park Hotel Brugge?
There are several ways to reach Green Park Hotel Brugge from Bruges train station. The quickest and most comfortable option is to take a taxi, which will bring you to the hotel in about 10 minutes. Taxis are readily available right in front of the station.
If you prefer public transport, you can take bus line 20 or 21 towards Zandberg and get off at the Brugge Chartreuseweg stop. From there, it’s just a 5-minute walk to the hotel. The total journey by bus takes around 15 to 20 minutes.
For a more active option, you can rent a Blue-bike or another shared bike at the station. Cycling to the hotel takes approximately 15 minutes and allows you to enjoy the beautiful surroundings.
If you enjoy walking, you can reach the hotel on foot in about 45 minutes (approximately 4 km). This is a great way to take in the scenery along the way.
